Content Checker Alerts — business view

1. Business Summary

Manages a queue of alerts triggered by content events on accounts/jobs/opportunities; processes pending alerts and routes them to the right reviewers.

2. Business Value

Surfaces compliance and quality alerts to the right people quickly.

3. Users / Stakeholders

Operations, compliance, brand managers.

4. Workflows

• Pending alerts processed by cron.
• Routing varies by entity type (Account/Job/Opportunity).
• Recipients resolved via security tables.
• Status: pending → processing → sent or error.

5. Sub-Features

• Alert queue, status flags, per-entity routing.

6. Business Rules

• Entity-type branching defines viewer logic.
• Errors retained as a non-final state.

7. Data Entities

Content Checker Alert.

8. Entry Points

• Content checker cron.

9. Inputs & Outputs

• Inputs: pending alerts.
• Outputs: emails/alerts to viewers.

10. Integrations

• Email/messaging.

11. Calculations / Logic

• Status state machine.

12. Status Lifecycle

• Pending → processing → sent/error.

13. Permissions

• System cron.

14. Reports & KPIs

• Alert volume, error rate.

15. Risks & Observations

• Hard-coded entity branching limits extensibility.

16. Source Code Evidence

• app/Controller/ContentCheckerController.php.