AI Medical Center — Admin Dashboard

Compact view. (Demo uses mock data.)

Daily Calls/Chats

Bookings

Conv —%

Bot Containment

—%

% resolved by bot

Avg First Response

SLA ≤ 5s

Avg Handling (Esc.)

Escalated sessions

Show / No‑Show

—%

No‑Show —%

Cancellations

—%

of bookings

CSAT

—%

post‑chat rating

Daily Interactions

Journey Funnel

Bookings by Clinic

Bookings by Doctor

Lead Time to Appointment (days)

Top Intents

Weekday × Hour Heatmap (Sessions)

Day/Hour Hours

All Calls/Chats

Timestamp Session ID Patient Phone Channel Language Clinic Doctor Intent Action Appt Time Outcome Duration Bot Conf. Escalated