A New Framework for Selling Services

Moving beyond traditional e-commerce to a consultative, trust-building experience powered by Conversational AI.

The Core Challenge

🤝

Selling a Promise

Technical services are intangible. Success is built on expertise, authority, and trust, which traditional, impersonal chatbots fail to establish.

The Strategic Solution

💬

Conversational Commerce

The chatbot acts as a sales consultant—listening, diagnosing, and guiding users to convert anonymous visitors into qualified, trusting leads.

The 5-Stage Conversational Sales Funnel

1

Needs Discovery

Asks open-ended questions to understand the user's core problem and generates a preliminary project brief.

2

Intelligent Lead Qualification

Uses a BANT framework to conversationally score leads as Hot, Warm, or Cold for efficient resource allocation.

3

Interactive Scoping & Estimation

Suggests features and provides AI-powered cost and timeline estimates based on historical project data.

4

AI-Powered Provider Matching

A hybrid recommendation engine matches the project brief to the top 3-5 most suitable providers.

5

Consultation & Closing

Facilitates booking meetings via calendar integration or guides users through secure payment for standard packages.

Meet Our Users

Priya Patel

Startup Founder

Goal: Quickly find an affordable developer for her MVP.

Needs: Guided discovery, transparent cost estimates, and easy scheduling.

David Chen

Enterprise Dept. Head

Goal: Find a vetted agency with enterprise AI experience.

Needs: Advanced filtering, proposal generation, and seamless human handoff.

Maria Garcia

Freelance Developer

Goal: Get a steady stream of qualified leads and spend less time on sales.

Needs: Pre-qualified leads with clear briefs and automated scheduling.

The Human + AI Partnership

Full automation is a fallacy. Our goal is intelligent augmentation. The bot handles top-of-funnel tasks, freeing human experts for high-value interactions. A seamless handoff is a core feature, triggered by:

🗣️

Explicit Request

😠

Negative Sentiment

💰

High-Value Lead

🧩

Scope Complexity

🔁

Repeated Failure

Measuring Success: Key Performance Indicators

Primary Targets

15%

Lead-to-Qualified-Lead Rate

60%

Goal Completion Rate (GCR)

4.2/5.0

Conversation CSAT Score

Operational Efficiency