Analytics

User Satisfaction

Performance Metrics

Resolution Rate

Bot successfully answered

92%

Avg. Response Time

Time to first bot response

1.2s

Avg. Conversation Length

Messages per conversation

4.5

Top Questions

What are your opening hours? 128
Do you offer emergency services? 97
How do I book an appointment? 75
What insurance do you accept? 52

Needs Attention (Unanswered)

"Cost of a dental implant"
"Can I pay with Vodafone Cash?"
"Is Dr. Ahmed available tomorrow?"